True Pump & Equipment Privacy Policy

Privacy Policy

Last updated: April 1, 2026

True Pump & Equipment respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.truepump.com and participate in our SMS/text messaging program.

By using our services, you consent to the practices described in this Privacy Policy.

Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, and payment details when you provide them.
  • SMS Consent Data: Phone number, opt-in status, messaging history (STOP/HELP requests), and delivery records.
  • Technical Information: IP address, browser type, device identifiers, and usage data.

How We Use Your Information

We use your information to:

  • Provide and improve our website and services.
  • Send you SMS/text messages (with your consent) including alerts, updates, and promotional messages.
  • Respond to inquiries and customer service requests.
  • Comply with legal and regulatory requirements.

SMS/Text Messaging Privacy (10DLC Compliance)

When you opt in to receive SMS/text messages from us:

  • Consent: You agree to receive recurring messages from True Pump & Equipment.
  • Message Frequency: Varies based on program activity.
  • Opt-Out: You can opt out anytime by replying STOP. A confirmation message will be sent, and no further messages will be delivered unless you opt in again.
  • Help: For assistance, reply HELP or contact us at info@truepump.com or 303‑744‑3505.
  • Data Use: Your phone number and message data will be used solely for delivering our messaging program.
  • No Sale of Data: We do not sell, rent, or share your mobile number with third parties for their marketing purposes.

Sharing of Information

We may share your information with:

  • Service Providers: Trusted third parties who help us operate our website, deliver SMS messages, or process payments.
  • Legal Requirements: When required by law, regulation, or court order.
  • Business Transfers: If we merge, sell, or transfer assets, your information may be part of the transaction.

Data Security

We implement reasonable safeguards to protect your personal data. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your information only as long as necessary for business, legal, or compliance purposes, including maintaining SMS consent and opt-out records as required by carriers.

Your Privacy Rights

Depending on your location, you may have rights to:

  • Access, update, or delete your information.
  • Withdraw consent for SMS marketing at any time (reply STOP).
  • Request a copy of the personal data we hold about you.

To exercise your rights, contact us at info@truepump.com.

Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the “Last updated” date revised.

Contact Us

If you have questions about this Privacy Policy or your data, please contact us:
Email: info@truepump.com
Phone: 303‑744‑3505